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Exchange Booth Process

Please allow 3 hours for us to prepare a quote for you.

Condition +

We accept:

  • - Excellent condition
  • - Freshly washed
  • - Odour free

We do NOT accept:

  • - Stained (perspiration marks, makeup marks, food/water stains)
  • - Damaged (holes, tears, pills, missing/broken parts, e.g. buttons, brand label)
  • - Odoured (cigarette smoke, perfume, pet dander, mothball scent)

Brands +

We accept brands that align with our values, including designer, vintage, local, sustainable, and/or handmade brands.

  • Examples: Acne Studios, Adidas, Alpha 60, Arnsdorf, Baggu, Balenciaga, Baserange, Bassike, Burberry, Carhartt, Comme des Garcons, Converse, Dickies, Dominique Healy, Dries Van Noten, Dr Martens, Eckhaus Latta, Fendi, FME Apparel, Ganni, Gorman, Gucci, Holiday, Issey Miyake, Jacquemus, Jillian Boustred, Kenzo, Kowtow, Kuwaii, Kloke, Lazy Oaf, Lee Mathews, Levi’s, Marni, Matteau, Nike, Paloma Wool, Patagonia, Perks & Mini (P.A.M.), Penny Sage, Permanent Vacation, Prada, Reformation, Rollas Jeans, Romance Was Born, Reebok, Scanlan Theodore, Sister Studios, Suicoke, Stan Ray, The North Face, Tommy Hilfiger, Stone Island, Veja, Zimmermann

We do NOT accept fast-fashion brands.

  • Examples: Ally, ASOS, Ask Grace, Angel Biba, Bardot, Boohoo, Cotton On, Chicabooti, Dotti, Forever New, Forever 21, Fashion Nova, Factorie, Glamourous, Girl Express, H&M, Hot Options, Jay Jays, Jacquie E, K-Mart, Ladakh, Lee Cooper, Lowes, Mango, Miss Shop, Millers, Missguided, New Look, Now, Paper Scissors, Pretty Little Thing, Rockmans, Roger David, Rubi Shoes, Supre, Sportsgirl, Sussan, Suzanne Grae, Shein, Target, Temt, Tarocash, YD, Valley Girl, Victoria’s Secret

Categories +

We accept:

  • - All genders
  • - Tops (shirts, jumpers, coats, jackets, vests)
  • - Bottoms (pants, jeans, shorts, skirts)
  • - Dresses
  • - Swimwear
  • - Accessories (shoes, belts, hats, scarves, gloves, sunglasses, bags)

We do NOT accept:

  • - Underwear
  • - Bridal/Formal
  • - Business wear

Style & Sizes +

We accept:

  • - Items that align with our seasonal SWOP Staples.
  • - In-season (local climate)
  • - All sizes (the more the merrier)
  • - Popular today (on-trend last 12 months)
  • - Popular yesterday (vintage 50s–90s)
  • - Wardrobe/style staples (vintage bags, boots, vintage tees, vintage denim, suede jackets, and more!)

We do NOT accept:

  • - Incompatible season (local climate).
  • - Unpopular season (not on-trend).
  • - Our store already has a lot of the style and/or size (roll the dice OR chat to a SWOP Merchandiser at your local store — they’ll happily share tips to help you get a great sale)

Inspiration & Tips +

We have a good understanding what will sell well and be popular with our local community. Here’s a few places to get some selling inspiration:

  • - SWOP Instagram: Follow to see our favourite looks daily.
  • - SWOP Newsletter: Subscribe for our favourite looks & tips in your inbox.
  • - Your local SWOP store: Pop in and ask what the bestsellers are.