Our experienced team of buyers curate the SWOP stores based on what they’re forecasting as the next in fashion. They are trained professionals who understand what will sell well and what will be popular for each store and local community.

We are looking for clothes, shoes and accessories that are:
- In-season
- Popular today (on trend in the last 12 months)
- Popular yesterday (1970s – 2000s)
- Popular tomorrow (upcoming trends)
- All genders
- All sizes

To see what our buyers are currently loving, follow us on Instagram or visit in-store to chat with the team.

We cannot accept items that are:
- Not in-season
- Not on-trend
- Fake designer
- Fast fashion or low-quality brands
- Stained
- Damaged
- Odoured
- Underwear
- Bridal and formal wear
- Activewear

We accept one bag per quote that is:
- Maximum of 40 items
- Maximum weight of 10kg
- No larger than 50 x 50 cm

- Wash and fold your clothing
- Repair any missing buttons or minor signs of wear
- Remove stains
- Remove hangers and shoe boxes
- Wipe down shoes and accessories

Once they’re ready to bring in, pack all items neatly into a bag or box so they look their best. 

SWOP uses a transparent and formulaic system to arrive at the price of an item.

The amount you are offered is based on your item’s resale value — that is, the price we will list the item for in store.

We use a broad range of internal and external information to land on an item’s resale price.
Internal factors include:
- The price of similar items sold at SWOP
- How often we sell these items
- Current inventory levels for similar items

External factors include:
- Prices listed for similar items on other websites and marketplaces
- Availability of similar items on other websites

Other factors we consider are:
- The condition of the item and any signs of wear
- Seasonality
- Demand patterns for that brand

SWOP’s trained team of buyers weigh up each of these data points to arrive at an accurate resale price. Every item’s resale price will require the sign off of at least two or more buyers.

Our buyers are meticulous in their research and many have been buying for SWOP for 5+ years.

We use the following four categories to help determine the resale value of your items:
- Pristine: item appears unworn, in brand new or near-new second hand condition.
- Excellent: item shows only minimal signs of wear, with no markings or imperfections.
- Good: item has been well maintained but shows moderate signs of wear, such as creasing or slight fading.
- As is: item shows visible signs of wear and may require repair.

- If you select SWOP credit, you will receive 50% of the resale price.
- If you select cash, you will be paid 30% of the resale price.
- For items with a resale value above $249, you will be paid a higher cash rate of 40% of the resale price.

Please don’t take it personally if SWOP doesn’t make an offer on your items. We have strict criteria and make decisions based on:
- what’s in season
- what’s needed in store
- what we know will sell well.
Our buyers are available to provide feedback on your offer if you have any questions.

Reasons for not receiving an offer might include:
- garments being for the wrong season
- currently overstocked in store
- the need for a stain to be removed or button mended.
Our team will let you know if any items are worth bringing back at a later date.

If you don’t receive an offer on your items, you may like to consider donating them to SWOP’s not-for-profit Prise Op Shop. Here your pieces can find a new home and all profits from the sale will go to charities we care deeply about.

Examples of brands we accept designer, vintage and handmade items from include: Acne Studios, Adidas, All Is A Gentle Spring, Baserange, Burberry, Carhartt, Chopova Lowena, Comme des Garcons, Cop Copine, Diesel, Dion Lee, Dries Van Noten, Eckhaus Latta, Fendi, Frisson Knits, Ganni, Gucci, Hysteric Glamour, Issey Miyake, Jacquemus, Junya Watanabe, Kiko Kostadinov, Lee Mathews, Levi’s, Marni, Matteau, Marithé François Girbaud, Maroske Peech, Maryam Nassir Zadeh, Miss Sixty, Miu Miu, Nike, Paloma Wool, PAM, Permanent Vacation, Prada, Ramp Tramp Tramp Stamp, Save the Queen, Supreme, Stan Ray, Stone Island, Vivienne Westwood, Yohji Yamamoto, Y Project.

We do not accept fast-fashion or low-quality brands including (but not limited to): Anko, ASOS, Bardot, Boohoo, Cotton On, Dissh, Fashion Nova, Forever New, H&M, Girl Express, Glassons, Lowes, Millers, Monki, Now, Pretty Little Thing, River Island, Rockmans, Shein, Sportsgirl, Sussan, Suzanne Grae, Target, Uniqlo, Valley Girl, Zara.

Unfortunately we can only process cash payments to Australian bank accounts. If you have an international bank account, we recommend selecting SWOP credit, which can be used at any SWOP store or online.

At the moment, we require all items to be brought into one of our stores for assessment by our buyers. We have stores in Melbourne, Sydney and Brisbane, all open 10am – 6pm daily. We will be introducing a send-in service very soon, watch this space.

Absolutely. Our buyers receive training and extensive experience in fashion authentication. Many have been with SWOP for more than five years, and continually undergo further training to remain current with authentication techniques. For luxury and designer items, we have a strict authentication process that requires sign-off from multiple experienced buyers.